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HIRING: Enterprise Customer Success Manager

Role: Enterprise Customer Success Manager

Salary: Competitive
Location: Remote
Work type: Remote | Full-Time

We are looking for an experienced Enterprise Customer Success Manager to build and maintain strong relationships with Canonical's large enterprise customers.

Key Responsibilities
  • Own the post-sales relationship for strategic enterprise accounts
  • Drive customer adoption, satisfaction, and retention
  • Identify expansion opportunities and upsell potential
  • Collaborate with sales, engineering, and product teams
  • Monitor customer health and proactively resolve issues
Requirements
  • Proven experience in Customer Success or Account Management in a B2B enterprise environment
  • Strong understanding of SaaS, open-source, or cloud technologies
  • Excellent communication and relationship-building skills
  • Ability to manage multiple enterprise accounts effectively
  • Data-driven approach with experience using CRM tools.

How to Apply

Apply directly via this link:


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